Do you know your State laws on Cell Phone usage? Do you know whether it is already illegal for you to talk on cell phone while driving? Every state has its own set of rules on cell phone usage.

Here is a nice compilation of all State Laws in to a one map by Jalopnik.

Rules Of The Road: Jalopnik Guide To Cell Phone Usage Laws

With so many Camera Phones in the market, how do you find the best Camera Phone? You can read reviews, ratings and blogs that all talk about and discuss about them. But here is another interesting and reliable source of information to find out the best one. Based on how many people are actually using them and what is the quality of pictures taken. While every camera boasts of excellent quality, you can validate the quality of those photos yourself, only by looking at the quality of pictures taken by them.

Flickr is one of the top Photo sharing sites where millions of individual users across the world upload their photos to share. Flickr offers a popularity page where it shows how its users are taking pictures (Camera Makes, Models etc). They report the popularity trends over a period of time as well. Let us see, how camera phones fare recently. Here is the recent trend chart for photos taken on mobile phones.

Flickr: Camera Finder

Well. Now you know. Here are the Top 5 Camera Phones based on Flickr Popularity Trends

1. Nokia N95
2. Apple iPhone
3. Nokia N73
4. Sony Ericsson K800i
5. Sony Ericsson K750i

You can also view all photos taken by those cameras and validate for yourself the quality of those cell phones. Go to Flickr: Camera Finder  and click on a phone you want to verify.

Ryan of 37 Signals shared his recent experience with T-Mobile customer service that’s so wonderful and quite unbelievable to me. Instead of waiting for about 20 minutes on the line to talk to an agent, T-Mobile’s calling back the customer when they are ready is an excellent strategy of really caring about customer. I hope its not an exception but something every customer experiences with T-Mobile. 

The other two strategies, giving a specific date for resolution and automatically communicating customer once the problem is fixed are just excellent.

1. I never had to stand in line
Waiting on hold sucks. T-Mobile knows it so they gave me another option and called me back.

2. The agent cared about my problem
The girl on the line was kind, attentive, and apologetic. She made me feel like it was their problem and their responsibility. Which is exactly what I want as a customer. She also promised an update by a specific date, which eased my uncertainty.

3. When the problem was fixed, I heard it from them first
I received a text message as soon as my service was restored. That little victory SMS taught me that when they have downtime in the future, I can trust they will work quickly and notify me when it’s fixed. It’s so frustrating to repeatedly pick up the phone every half hour to see if it works. Thanks to their communication, next time I can relax and wait for the good news.

Kudos to T-Mobile for the good example.

Lessons from T-Mobile’s support - (37signals)

Its a total waste of customer’s time to wait on phone line for about 20 minutes every time they call to get to the agent. Thankfully, at least one company understands it. Hope they really mean it (so many others praised T-Mobile for its excellent service in the comments section of the above blog post) and other companies follow the suit.